Privacy policy

Our Privacy Policy explained:

This Privacy Policy applies to the information that we obtain through your use of Kinesis services, including our websites, platforms, and web-based tools (collectively the “Services”). Please familiarize yourself with our policies, and if you have any questions contact us at privacy@kinesis.ie or send us a message through the contact form.

Information We Collect

Account and Profile Information: We collect information about you and your organisation when you register your account, create or modify your profile. Information we collect includes your name, and email address thus creating a unique identifier. We also collect gender, weight, height, and date of birth specifically from patients. You may provide this information directly through our Services or in some cases another user (such as an administrator) creating an account on your behalf may provide it. If you provide information (including personal information) about someone else, you confirm that you have the authority to act for them and to consent to the collection and use of their personal information as described in this Privacy Policy.

Content: We collect and store content that you create, input, submit, post, upload, transmit, or store in the process of using our Services, including information that we host on your behalf. Such content may include any personal or other sensitive information submitted using our Services, such as personal health information, and other information such as regulatory compliance materials.

Other submissions: We collect other data that you may submit to our Services or us directly, such as when you request customer support or communicate with us via email or social media sites.

Information we collect from your use of our Services

Web Logs and Analytics Information: We record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier, and system configuration information. We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services.

Cookies and Other Tracking Technologies: We use various technologies to collect information, including cookies that we save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customize our Services and your experience; to allow you to access and use the Services without re-entering your username or password; and to count visits and understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while on our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

How We Use Information We Collect

We may use the information we collect for a variety of purposes, including to:

Information Sharing and Disclosures

Access by your Kinesis administrator: Your Kinesis account owner or administrator may be able to:

Service Providers, Business Partners and Others:
We may share your information with service providers and other third parties who perform services on our behalf, such as infrastructure, and analytics. Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

Business Transfers: We may share or transfer your information (including your personal information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website.

Aggregate or Non-identifying Data: We may use aggregate or other non-personal information that does not directly identify you with third parties for academic researchpurposes or to improve the performance or overall experience of our Services.

The Choices You Have With Your Information

You may decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. You may update or correct your personal information at any time by contacting us through our website. You may opt out of receiving promotional communications from Kinesis by using the unsubscribe link or within each email or replying with 'Unsubscribe' in the subject line. Even after you opt out from receiving promotional messages from us, you will continue to receive administrative messages from us regarding the Services.

Children’s Privacy

Our Services are not currently directed to individuals under 16. We do not knowingly collect personal information from children under 16. In order to process children’s data we would require assent from a legal guardian.

International Obligations

Kinesis adhere to the data regulations in the regions we operate and are both HIPAA and GDPR compliant.

Complaints, Questions, and Arbitration

We strive to resolve all complaints about privacy and the collection or use of customer information. If you have questions or have a complaint, please send an e-mail to privacy@kinesis.ie or send us a message through the contact form.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we will notify you by revising the version and date at the top of this Privacy Policy and, in some cases, where appropriate we may provide you with additional notice (such as adding a statement to a log-in screen or sending you an email notification). Your continued use of our Services after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of this Policy.

Contact Information

Please contact us with any questions or comments about this Policy, your personal information, our use and disclosure practices, or your consent choices by email at privacy@kinesis.ie or send us a message through the contact form.